Backup MX Service

Backup MX
*Summary* Always Receive Emails Sent to You A Pair of Top-Quality Backup MX Servers Improve the Reliability of your Email To test your backup MX status, click here. *Introduction* A backup mail server is a computer on the Internet that temporarily stores your incoming Email if your primary mail server is unavailable for some reason. Your primary server may be an internal computer (such as your Microsoft Exchange server or Lotus Notes server) or your primary mail server could be at your service provider and you collect your Email using POP3. A primary Email server can be unavailable for the following reasons: - It has crashed It is very busy and is therefore unable to deal with new Email It’s Internet connection is down or is saturated Also, routing problems on the Internet can mean that mail cannot reach your primary mail server directly, having backup MX servers gives other routes through which those messages may be able to reach you. If any of these situations occur, Email will be diverted to your backup mail servers. If you have no backup mail servers or your backups are broken then the following can happen. Email will be bounced (returned to sender) – Bad for your image and easily avoidable. Users find bounced Emails very frustrating. Your Email will clog-up the sender’s Email server – An unnecessarily poor reflection on the quality of your e-communications infrastructure. Short timeouts – Email servers at the ISP or sender’s site will often only store messages for a matter of hours before they are returned as undeliverable. Our standard service stores your Email for up to 7 days. Users do not understand bounce messages – If Email to you bounces, many users do not know what it means or what to do. They are often unwilling to try again which could loose you important business. Problems for your e-commerce web site – It is common for e-commerce web sites to communicate orders to you via Email. These systems do not respond well to returned Email. A correct, well-maintained backup mail service will ensure that you never miss incoming Email, your customers see you as a quality operation and proper rules of netiquette are observed. *Our Service* TWF Internet provides a top-flight backup mail service to our customers based on best-practises and world-class infrastructure. Two Backup Mail Servers for your Domain A pair of backup servers will provide redundancy to ensure that there is always a machine capable of accepting and storing your important Email. Ultra-reliable Hardware Platforms Our servers are modern, high-availability devices using RAID and error correcting technology to deliver a world-class service. Best-of-breed Unix Server Software We only use Unix computers to provide our service. These machines run the finest Email software ever written so that reliability and performance is superb. Diverse Locations Across the USA Our servers are located in specially designed, secure IT facilities on the east and west coasts of America. They are served by multiple teir-1 ISPs to provide unprecedented bandwidth and reliability. Transport Layer Security The TWF Backup MX Service supports TLS (Transport Layer Security) for both in-bound and out-bound Email connections. This means that connections to and from mail servers supporting TLS will be encrypted so that no-one can read or change your Emails as they are delivered. 7 Day Backup Service Our standard service will store your incoming Email for up to seven days. This gives you plenty of time to fix any Email problems you might be experiencing. In exceptional cases we can store Email for considerable periods of time. Email Technical Support If you need to discuss any issues related to the service, our technical support team is available to assist in any way they can. *Cost* This important service is available at Ł120 for 12 months. The annual payment will be charged via our secure web site to a credit card on subscription. *Other Services* TWF Internet provides a range of other services that you may find useful, including... Anti-Virus Email - Virus scanning of both your incoming and outgoing Email. *Contacts* Our sales team is ready to answer any questions you might have.